Stratus Ensures Faster Response Times
Minimal Downtime. Maximum Efficiency.
Delays in support responses can lead to extended downtimes, lost productivity, and unnecessary operational costs. At Stratus, we prioritize your business continuity by guaranteeing 1-3 hour response times — with many inquiries resolved immediately.
Why It Matters:
- Guaranteed 1-3 Hour Response Times
- Immediate Attention to Urgent Issues
- Efficient Communication That Keeps You Moving
Other resellers
Why It Matters:
- Prolonged downtimes
- Disrupted operations
- Potential financial losses
Industry Expertise: Stratus Is a Team of Cisco Meraki Alumni
Deep Knowledge. Proven Experience.
At Stratus, we set ourselves apart through the unmatched expertise of our team. Every member of our support and sales staff is a former Cisco Meraki employee, giving us insider-level understanding of:
- Product architecture & specifications
- Best deployment practices
- Advanced management strategies
This allows us to deliver tailored, strategic solutions that unlock the full potential of your Cisco Meraki investment.
The Stratus Advantage:
- 100% Cisco Meraki Alumni Team
- Customized, Expert-Led Support
- Strategic Insights Beyond Standard Troubleshooting
Other resellers
Many other resellers rely on less experienced teams, often composed of recent graduates or generalists. Their support is typically based on:
- Scripted, generic responses
- Slower issue resolution
- Limited technical depth
Transparent & Competitive Pricing
Clear Costs. No Surprises
At Stratus, we believe in delivering value without hidden fees or inflated markups. That’s why we offer transparent, competitive pricing designed to fit your budget and business needs.
- Guaranteed Price Match or Better
- $100 Voucher if We Can’t Beat the Best Public Price
- No Hidden Fees or Surprise Charges
While many other resellers use:
- Bundled services you didn’t ask for
- Unexpected markups
- Complex, unclear billing
This allows us to deliver tailored, strategic solutions that unlock the full potential of your Cisco Meraki investment.
Superior Customer Service
Support That Understands Your Business
At Stratus, exceptional customer service isn’t an add-on — it’s a core value. Our dedicated support team is here to offer:
- Personalized assistance tailored to your needs
- Expert technical support and strategic advice
- Clear, effective guidance throughout your purchasing process
We invest time to deeply understand your business, ensuring every recommendation aligns with your goals.
Other resellers
Other providers often fall short due to:
- Limited availability & slow responses
- Generic, one-size-fits-all support
- High employee turnover affecting consistency
At Stratus, our professional stability and experienced team mean you always receive reliable, knowledgeable, and effective support.
Stratus vs. Other Resellers - Quick Comparison
Feature
Other Resellers
Stratus
Response Time
Typically 3+ days
1-3 hours, often immediate
Team Expertise
Inexperienced, often recent graduates
100% Cisco Meraki alumni
Pricing
Hidden fees, markups, inconsistent
Transparent, guaranteed best price
Customer Service
Generic, less reliable service
Personalized, consistent support
Proactive Solutions
Reactive, slower to respond
Meter handles ISP selection and negotiation, ensuring the best rates
Price Match Guarantee
No such guarantee
$100 voucher if the best price is not matched
Working Conditions & Stability
High turnover, poor conditions
High employee satisfaction and stability
Stratus Is Here to Elevate Your Cisco Meraki Experience
Your Network, Optimized for Success
Choosing the right Cisco Meraki reseller directly impacts how effectively your IT infrastructure supports your business growth. At Stratus, we are committed to delivering excellence at every step — providing:
- Unmatched technical expertise
- Transparent & competitive pricing
- Proactive, personalized support
Our proven track record shows how we help businesses streamline and enhance their network management, driving real results.
